Privacy & Cookie Policy

This privacy policy is for this website https://www.synthesisimaging.co.uk and served by Synthesis Creative Services Ltd. and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

Synthesis Creative Services Ltd. is a Limited Company in the UK, registered number 5665676, VAT number GB 881 3305 31 and registered company address The Studio, 2a Baguley Road, Sale Moor, Manchester M33 2GB.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about our services or to ask a question, or contact us through social media.

What type of information is collected from you?

The personal information we collect might include your name, email address, IP address, and information regarding what web pages are accessed and when.

How is your information used?

We may use your personal information to:

  • receive/reply to an enquiry that you have made;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. We will not contact you for marketing purposes unless you have given your prior consent. 

We may use non-personal information about you such as IP address, device type or geographical location in order to monitor activity on our website to better understand how our website is being used, and what countries our visitors come from. This data is tracked by Squarespace; for further information, see the Squarespace privacy policies. However, we do not match your IP address to any other information that would identify you as a unique individual person.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or until such time as you request that we delete your information.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. 

Security precautions

When you give us personal information, we take steps to ensure that it’s treated securely. 

Non-sensitive details (eg name, email address) are transmitted over the Internet, and although this website and any other systems we use for data capture use SSL protection, we cannot guarantee that the data will be 100% secure when it is transmitted. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us through enquiry forms, registration forms, or email enquiries, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. 

How you can access and update your information

If you change email address, or any of the other information we hold is inaccurate or out of date, you can contact us here to request that we update it, or you can use the contact form.

You have the right to ask for a copy of the information that we hold about you. You also have the right to request that we delete the information that we hold about you.

To make such a request, you can use the contact form, email or write to us.

Cookies

This website uses cookies to generate user statistics such as which pages on our website were the most popular, how many visits we received from a certain country, or other stats that help us better understand our audience. This website is built on the Squarespace platform. Squarespace may use cookies which are necessary for the proper operation of their system and to track the usage of this website in order to help us understand how the site is being used – and ultimately provide an improved user experience. You can read the Squarespace privacy policy here.

External website links

Although this website strives to only include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social media platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened links in social media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses]. 

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Review of this Policy

We keep this Policy under regular review. This policy was last updated in May 2018.